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Submit a Support Query
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Support
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Submit a Support Query
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Support Definitions
.
Submit a Support Query
»
Indicates required fields
Report a Support Case
Your Details
Organisation Name
»
Your Name
»
Your Email Address
»
Your Telephone Number
»
Details of Query
Product
»
Select an Item
--------------
EasySite V5
EasySite V6
Brand Centrix
Health Centrix
Other - Please specify in Description of Query
Product Version (if known)
Type of Query
»
Select an Item
--------------
General Query
Report Problem
Feature Request
How do I...
Description of Query
»
URL of page with problem or Site URL
»
Screenshot (if relevant)
Priority*
Select an Item
--------------
Critical
High
Medium
Low
Feature Request
Browser Version
Select an Item
--------------
IE 6
IE 7
FireFox 1+
FireFox 2+
Mozilla
Safari
Other - Please specify in the Description of Query
Platform
Select an Item
--------------
PC
Mac
Other - Please specify in the Description of Query
*
Please consult the priority definintions when selecting your priority
